Shipping, Returns & Refund
All orders placed before 1PM will be dispatched the same day and delivered within 48 hours of dispatch. For all orders after 1PM, products will be dispatched the next day and delivery will be 48 hours after dispatch. Dispatch of products are controlled directly by the business and will be managed in a timely manner. All deliveries are managed by the Royal Mail and therefore we work with the standard 48 hour process in their Standard Operating Procedures. 48 hour deliveries are only valid for weekdays and do not apply to weekends or public holidays.
RETURNS & REFUNDS
Products can be refunded or exchanged within 14 days of delivery. Customers must return the product within an additional 14 days after formally informing us of the decision. fabula will refund the amount to the customer within 14 days of receiving the products back.